Buying a Mattress Online? Here’s What to Know Before You Click ‘Buy’

The convenience of buying a mattress from the comfort of your home is undeniable. With just a few clicks, a new bed-in-a-box can be on its way. But this digital-first approach comes with a unique challenge: you can't try before you buy. That's why understanding the fundamentals, from the different kinds of mattress available to the importance of return policies, is critical to making a choice you'll be happy with for years to come.

Decoding the Different Kinds of Mattress

Your journey starts with understanding the core mattress types. Each has a distinct feel and is suited to different needs. Innerspring mattresses are the traditional choice, offering a bouncy, supportive feel with excellent airflow thanks to their coil-based system. Memory Foam mattresses are known for their deep contouring and pressure relief, cradling your body and isolating motion. Latex offers a responsive, buoyant feel that's more breathable than memory foam. Finally, Hybrid mattresses aim to give you the best of both worlds, combining the supportive coils of an innerspring with comfort layers of foam or latex.

Matching a Mattress to Your Sleep Style

The best mattress for you is one that supports your primary sleeping position. Side sleepers typically need a softer, more contouring mattress (like memory foam or a plush hybrid) to cushion the shoulders and hips. Back sleepers require a medium-firm to firm surface to maintain proper spinal alignment. Stomach sleepers should look for a firm mattress that prevents their hips from sinking too low, which can strain the spine. Your body weight also plays a role, with heavier individuals generally needing a firmer, more supportive mattress.

Don’t Skip the Fine Print: Sleep Trials and Warranties

Since you can’t test an online mattress in a showroom, the sleep trial is your best friend. Most online brands offer a trial period, typically ranging from 90 nights to a full year, allowing you to sleep on the mattress at home and return it if it's not the right fit. Closely examine the return process—are there fees? Do you have to arrange shipping? Similarly, a strong warranty (look for at least 10 years) protects your investment against manufacturing defects.

Finding Your Perfect Match

Navigating the world of online mattresses can feel overwhelming, but it doesn't have to be. By identifying the right kinds of mattress for your sleep preferences and carefully reviewing company policies, you're already on the path to success. The final step is to compare top-rated models that fit your criteria. Our expert team has conducted in-depth reviews and hands-on testing to help you confidently choose the perfect mattress for a better night's sleep.